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Privacy Policy
Introduction
Reliable Health Partners, LLC (“we,” “us”) collects and processes personal information (PI) in compliance with applicable federal and state laws. By using our website or interacting with us, you accept the terms outlined in this notice. If you disagree with these terms, please refrain from using our services. For inquiries, contact us at communications@reliablehealthpartners.com.
What Information We Collect
Personal Information You Provide:
- Names, contact details, mailing and billing addresses, job titles, usernames, passwords, and financial data (e.g., debit/credit card numbers).
- Sensitive information like Social Security numbers and other government identifiers (collected only when legally required or with your consent).
Automatically Collected Information:
- Device data: IP addresses, browser types, operating systems, location data, and usage patterns.
- Cookies and similar tracking technologies.
Data from Other Sources:
- Public databases, marketing partners, social media platforms, and other external entities.
How We Use Your Information
We process PI for the following purposes:
- Account creation, management, and authentication
- Delivering requested services and responding to inquiries
- Sending administrative and marketing communications
- Fraud prevention, security, and compliance with legal obligations
- Enhancing our services and user experience through analytics and feedback
When and With Whom We Share Information
- CMS and Related Entities: Your PI may be shared to facilitate financial aid applications and health plan enrollments.
- Third Parties: Shared with service providers under strict contractual obligations for purposes like advertising, analytics, and fraud prevention.
- Business Transfers: Shared during mergers, acquisitions, or similar corporate events.
We do not sell or share PI with third parties for direct marketing purposes.
Cookies and Tracking Technologies
We use cookies to enhance website functionality, analytics, and advertising. Users can control cookies through browser settings. . Below is a list of cookies used on our website:
Performance and Functionality Cookies
- check: Determines if a visitor supports cookies (session-based).
- ljt_reader: Recognizes user browsers or devices (11 months 30 days).
- PHPSESSID: Maintains user session variables (session-based).
Advertising Cookies:
- VISITOR_INFO1_LIVE: Tracks YouTube user data for targeted advertising (5 months 27 days).
- tluid: Collects browsing habits anonymously (2 months 29 days).
- _fbp: Identifies visitors for personalized Facebook ads (2 months 29 days).
Analytics and Customization Cookies
- _ga: Tracks website usage by user ID (1 year 11 months 29 days).
- _gid: Collects statistical data on website usage (23 hours 59 minutes).
- pxrc: Analyzes user interactions for ad optimization (1 month 29 days).
Unclassified Cookies:
- b9ef63b3-795a-4e39-b47d-b785d2427173_visit_id: Tracks user visits (persistent).
- sifi_user_id: Stores unique user identifiers (9 years 11 months 28 days).
- rl_initial_referrer: Tracks referral sources (persistent).
How We Protect Your Information
We employ technical and organizational measures to secure your data. However, no method is 100% secure, and we cannot guarantee absolute protection against unauthorized access.
Data Retention
We retain PI as long as necessary for service provision or as required by law (e.g., CMS guidelines mandate 10 years). When no longer needed, PI is securely deleted or anonymized.
Your Privacy Rights
- Access, Correction, and Deletion: You can request access to, correction of, or deletion of your PI by contacting communications@reliablehealthpartners.com
- Marketing Preferences: Opt out of marketing emails by clicking “Unsubscribe” or replying “STOP” to SMS messages.
- California Residents:
- Request details on PI shared for business purposes.
- Opt out of the use or disclosure of sensitive PI.
- Exercise rights under the California Consumer Privacy Act (CCPA).
Children’s Privacy
We do not knowingly collect or market PI from individuals under 18. If discovered, such data will be promptly deleted.
Do-Not-Track Features
We currently do not respond to DNT browser signals due to the absence of a uniform standard.
Updates to This Notice
This Privacy Notice may be updated periodically. Changes will be effective upon posting. The “Last Updated” date reflects the most recent revisions.
Contact Us
Email: communications@reliablehealthpartners.com
Mail: Reliable Health Partners, LLC
2400 Louisiana Blvd NE Bldg 3
Albuquerque New Mexico 87110
Cookie Policy Summary
- Cookies Use: Enhance functionality, analytics, and personalized advertising.
- Control Options: Manage cookie preferences through browser settings.
- Third-Party Cookies: Used for targeted advertising and analytics by trusted partners like Google and Facebook